5 Things to Know Before Hiring a Residential Cleaning Service

//5 Things to Know Before Hiring a Residential Cleaning Service

5 Things to Know Before Hiring a Residential Cleaning Service

There are plenty of choices when it comes to cleaning and tidying up around the house. One can choose to do it themselves with a little effort and time, or alternatively calling in a residential cleaner can be a better option for many homeowners that want excellent professional cleaning instead.

If you need top-notch residential cleaning services for your home, a rental unit, or multiple owned properties in Brisbane, consider the following before arranging for them to come over:

  • Is the Company Reputable?

Reputation matters for many small businesses and trades, and it’s certainly a differentiating factor when it comes to residential house cleaning. Simply put, a cleaning company with a poor reputation will not last long at all.

Word travels quickly, and we all know that customers reviewing businesses online tend to be far more willing to leave a nasty review if they’ve gotten poor service than they are to leave a positive review.

Although it does sometimes happen that bad reviews are not genuine or remain a point of dispute between the client and the business, an overwhelming number of bad reviews is a big red flag. Choose a company that’s developed a solid track record of customer satisfaction.

  • Reliability is Key

It’s all well and good to have a company with a great reputation, but can they show up when you need them? Sometimes, next-day or next-week appointments are perfectly fine. Sometimes, you need emergency cleaning on the same-day.

No matter the reason for the emergency, you’ll be glad you chose a company that can respond to you promptly and professionally and be there on the spot when you need that unit or house cleaned out.

  • Experience Matters

Naturally, experience comes with years and years of performing various cleaning duties for different clients. Knowing how to deep clean specific areas of residential homes may not be rocket science, but it’s important to consider in order to keep your home clean, hygienic, and free of dust and allergens – sometimes from the most unsuspecting areas.

An experienced team of residential cleaners will have a checklist memorised for all of the spots that you know need cleaning and perhaps a few spots you’ve never even considered.

  • They Need Proper Cleaning Supplies & Equipment

Of course, every cleaner should arrive with microfibre cloths and bottled cleaning solutions, but they’ll also have heavy-duty cleaning equipment and supplies that get the job done right the first time, without damaging your property or the environment.

Professional carpet steam cleaning equipment, pest fumigation equipment, air conditioner cleaning tools, and tile & grout cleaning equipment are all needed to ensure that no matter the type of property, no proverbial stone is left unturned when it comes to achieving a deep clean.

  • Look Out for Guarantees

Many businesses offer guarantees, and these should be taken seriously. Guarantees might sound like an old-fashioned thing, giving someone your ‘word’, but they’re still perfectly valid so long as they’re honoured by a reputable cleaning service.

In fact, cleaning companies that don’t offer guarantees are the ones you should watch out for. If something isn’t to your satisfaction, will they come back and set things right? Will they even pick up the phone once they’ve left? A guarantee shows a commitment to customer satisfaction.

Dom Care Cleaning

Hire Dom Care Cleaning for end of lease cleaning and residential cleaning services today.

2021-12-20T19:45:10+00:00December 20th, 2021|Blog|